Monday, June 19, 2017

Plan Your Next Move

May was National Moving Month. Though we are a few weeks late, it kicks off the busiest time of year for Americans changing residences. Moving is stressful enough without having to worry about unlicensed movers and dishonest scammers trying to take advantage of us. To help combat the stress of moving, BBB is here to offer these tips to help find a trustworthy moving company.

  • Get at least three In-Home estimates. Written, in-home estimates will help you make an informed buying decision. Show the mover everything that needs to be moved. If someone says they can only give you an estimate over the phone, they might be trying to scam you. Also, keep in mind that the lowest estimate can sometimes be an unrealistic low-ball offer which can cost you more in the end.
  • Ask questions. Don’t be afraid to ask questions about anything you don’t understand. If the moving company isn’t willing to answer your questions, you might want to look for another mover.
  • Get all agreements in writing. Read every document carefully before signing. Get copies of all documents you signed. If anything in the agreement  is unclear ask for clarification of seek legal advice.
  • Protect your possessions. Make sure that your mover provides full-value protection insurance for any lost or damaged possessions. Note that insurance is by the pound, so expensive items such as a flat-panel television may need additional replacement cost coverage in case they are damaged in transit.
  • Take your valuables with you. Cash, coins, jewelry, photographs and important papers should be taken with you or shipped separately using a shipping service with tracking numbers and insurance.
  • Do your research. Research a company at bbb.org/cleveland to read Customer Reviews or Request-A-Quote from a trustworthy mover. More tips and information on how to choose a mover and plan your move are available at AMSA's consumer Web site, www.moving.org; and the U.S. Department of Transportation's site, www.protectyourmove.gov.

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